The SMS feature can help a business by providing employees with a convenient and efficient way to communicate via text messaging with customers and other employees. This can be especially useful for businesses that need to quickly and easily send and receive information or updates, such as appointment reminders, order confirmations, or schedule or deadline changes.
For example, a tire service center. When a customer books an appointment over the phone or online to change their tires, the company can use Connexium's SMS service to send an appointment confirmation message to the customer. This way, the customer receives immediate notification and can easily add the appointment to their calendar. In addition, the company can use the Connexium SMS service to send appointment reminders or updates on available services.
Using Connexium's dedicated apps, it's easy to send and receive business texts from any device.