Bidirectional 1-on-1 Quick Announcement Tool
Written by Connexium
Updated 10 months ago
Intercom is a feature that allows for bidirectional, point-to-point communication between specific phones within a voice-over-IP (VoIP) phone system.

It works similarly to a walkie-talkie, where one user can initiate a call to another user and they can communicate in real-time. This feature is useful for small businesses where employees need to communicate quickly and directly with each other, such as when one employee needs assistance from another.

In a dental office, the Intercom feature can be useful for quickly and easily communicating with other staff members during a patient visit. For example, a receptionist might use the Intercom feature to alert the dentist that a patient has arrived, or a dental hygienist to request additional instruments or supplies. 

The Intercom feature is a powerful tool that allows for fast, efficient communication in a variety of different settings, and it can be a valuable addition to any business or organization.

The intercom and paging features are both used for communication within an organization, but they have different functionality.
See our article about the Paging feature
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