Call hunting is a feature in your telephone systems that allows calls to be automatically distributed among a group of users, such as a department or team.
This feature is also known as "ring group" or "hunt group". The calls are distributed based on specific rules or algorithms, such as:
- Prioritized Hunt
- Hunt Random Start
- Hunt by Threes Random
- Hunt by Threes Prioritized
- Skill-Based Routing Hunt Random Start*
* This feature is only available in our Skill-Based Routing Hunt Random Start*